DO YOU SHIP OVERSEAS?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
MY ORDER STATUS SAYS “DELIVERED” BUT I HAVE NOT RECEIVED IT.
You can contact us at customercare@GenesisGarb.com
IF THE ORDERS NOT DELIVERED IN TIME.
If expedited shipping takes over 15 days, we will refund the shipping cost to our customers. If the standard shipping takes over 25 days and the order has not been delivered, we can either resend the package or offer a full refund.
WHERE CAN I FIND MY TRACKING NUMBER?
All tracking information will be available once the item arrives in the destination country. Once the item arrives, we will update you with the tracking number, which you can track your order using the tracking number on https://www.17track.net/en
HOW DO I FIND THE RIGHT SIZE?
To find the right size for your order, please refer to our size chart located on each product page. Our size chart provides detailed measurements for each size to help you choose the best fit for your body. If you still have questions or concerns about sizing, please feel free to contact us and we will be happy to assist you.